Diploma or Degree in Information Technology, Information Systems/Computer Science, Software Engineering, Business Information Technology,Business Computing and Information Systems
Minimum 1 year experience in IT Support
Preferably 2 to 3 years of knowledge & experience in ERP system in manufacturing background
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You shall be well-verse with the School’s programmes/courses and to liaison with other departments with new changes and development from your department.
You shall coordinate all courses, time tabling with Academic department and with the students.
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We’re a 40-year-old Malaysian B2B foodservice packaging group (Helipro, Vivopac, Metropoly) — distribution, manufacturing, and supply solutions serving businesses across Malaysia.
Our business moves fast: customers expect quick responses, accurate deliveries, and reliable coordination. Behind every successful order is a strong operations and sales support team that keeps things running smoothly.
We’re looking for a dependable and detail-oriented Sales Admin Executive to support our sales, purchasing, and logistics operations.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Respond to inquiries: Handle customer questions and requests promptly and professionally through various channels such as phone, email, social media, and live chat.
Provide product support: Deliver accurate and detailed information about our products and services to help customers make informed decisions.
Resolve issues: Address and resolve complaints in a timely and empathetic manner, ensuring a positive customer experience.
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Assist senior and director in handling a portfolio of clients
Assist in carrying out corporate secretarial compliance works to ensure compliance with the requirements of the Malaysian Companies Act and other relevant laws. This includes company incorporations, striking-off companies, preparation of directors/shareholders resolutions for on-going corporate secretarial matters, opening of bank accounts and change of signatories, submitting forms to SSM etc.
Draft administrative correspondences, including minutes and business letters
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