Oversee and maintain the health of the core banking system environment, including IBM AS400 (IBM i), storage arrays, SAN switches, and encryption key managers.
Conduct regular system health checks on hardware and operating systems to ensure optimal performance and reliability.
Analyze, diagnose, and resolve software and hardware issues promptly to minimize downtime.
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As a Senior Platform Reliability Engineer, you will play a key role in maintaining the stability, reliability, and efficiency of the organization's internal container platform and its supporting infrastructure. Your responsibilities will include core operational tasks such as resource provisioning and management, responding to platform and application outages, and monitoring.
This includes proactively identifying and resolving reliability issues, analysing product dependencies, pinpointing performance bottlenecks, and implementing optimization strategies to enhance platform availability and cost efficiency.
In this role, you will participate in a 24/7 on-call rotation, promptly addressing alerts from the global monitoring team and resolving production incidents to maintain platform and application uptime. Additionally, you will regularly review team workflows to identify manual processes and implement automation solutions that reduce effort and minimize human error.
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Lead strategic assessments of the existing IT infrastructure and identify opportunities for optimisation across data centres, networks, servers, storage, and cloud platforms.
Develop and drive multi-year infrastructure roadmaps aligned with enterprise objectives, industry best practices, and emerging technologies.
Provide expert guidance on cloud transformation, hybrid infrastructure design, and scalability planning.
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You will support rotational assignments across Record-to-Report, Accounts Payable, Accounts Receivable, Order-to-Cash, Financial Planning & Analysis, Revenue, Cost, and Controllership, completing reporting, reconciliations, close activities, and accounting processes in line with established controls and requirements.
Apply a data-driven mindset when analysing financial and operational information. Use relevant data to identify trends, explain variances, improve reporting quality, support stakeholder requests, and contribute to evidence-based our decisions.
Explore and use AI-enabled tools, automation solutions, and latest technologies to enhance productivity, improve accuracy, and improve finance processes. Identify suitable opportunities to reduce manual work through automation, workflow optimisation, and process standardisation.
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Support business performance by maintaining a comprehensive understanding of daily and monthly sales results, contributing to the achievement of maximum business outcomes
Uphold consistently high standards of customer service and gift item production by regularly monitoring, checking, and maintaining agreed service and quality standards
Safeguard operational integrity by ensuring all stock management and cash and credit card handling procedures are strictly adhered to, with any discrepancies promptly investigated and appropriately resolved
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Lead the evolution of our internal digital platform and, together with the team, ensure its technical soundness, reliability, completeness and a great user experience
Act as the platform technical product owner: drive its technical roadmap construction in coordination with stakeholders, help the team deliver features that are in line with platform customersโ needs and expectations
Design, build and maintain backend services and libraries (in Java and Kotlin)
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You will support rotational assignments across Record-to-Report, Accounts Payable, Accounts Receivable, Order-to-Cash, Financial Planning & Analysis, Revenue, Cost, and Controllership, completing reporting, reconciliations, close activities, and accounting processes in line with established controls and requirements.
Apply a data-driven mindset when analysing financial and operational information. Use relevant data to identify trends, explain variances, improve reporting quality, support stakeholder requests, and contribute to evidence-based our decisions.
Explore and use AI-enabled tools, automation solutions, and latest technologies to enhance productivity, improve accuracy, and improve finance processes. Identify suitable opportunities to reduce manual work through automation, workflow optimisation, and process standardisation.
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Conduct land surveys using GPS, total stations, levels, and other surveying instruments to gather accurate data on land features, boundaries, and topography.
Perform boundary surveys, construction staking, topographic surveys, and as-built surveys as required by the project.
Ensure all survey work is conducted in accordance with project plans, specifications, and regulatory requirements.
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Day-to-Day Operations: Manage daily accounting entries, including Accounts Receivable (AR), and Accounts Payable (AP).
Payment Management: Process weekly payments for part-time employees, including Live Hosts, QC Team, and Retail Team. Process monthly payroll for all full-time employees. Ensure all payments are made accurately and within the scheduled timeline.
Supplier & Vendor Payments: Process payments to local and overseas suppliers. Monitor and settle all outstanding credit term invoices before their due dates. Maintain a payment schedule to avoid late payment penalties.
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Monitor and support the daily workflows of the QA/QC team, ensuring quality control standards, inspection processes, and product integrity are consistently met.
Oversee the Customer Service team, tracking response times, resolution rates, and service quality to maintain high customer satisfaction.
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