Managing and implementing customer care strategies, including handling customer inquiries & investigations, resolving complaints, and ensuring customer satisfaction.
Responding to customer inquiries via various communication channels, including phone, email, chat, and social media.
Developing a deep understanding of the company's products and services to effectively address customer inquiries.
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To perform maintenance of all equipment - Cleaning workstations and equipment before and after production runs to ensure that the assembly line is always ready for new work.
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Loation : Megaklinik Zahran Bandar Dato Onn & Megaklinik Zahran PTP
Fresh graduate with Diploma in Medical Laboratory Technology (MLT), or 1–2 years of relevant working experience, preferably in MLT, Biomedical Science, or Medical Laboratory Science.
Good customer service skills with the ability to provide excellent and professional service to customers and patients.
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IT System Maintenance: Manage daily maintenance, troubleshooting, performance, backups, and recovery of core IT systems to ensure stable and secure operations.
Requirement coordination & Project Management: Coordinate IT requirements with departments and manage small to medium-sized IT projects from planning to implementation and delivery.
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We are looking for an experienced and independent Senior HR & Admin Executive to manage the full spectrum of Human Resources and Administration functions. This position requires a hands-on individual who is able to handle HR operations, payroll, recruitment, employee relations, and office administration independently while supporting the company’s daily business operations.
Review current, continually improvise and implement standard operating work procedures and instructions for plant startup, normal operations and troubleshooting, planned and emergency shutdown, and including plant equipment & utilities operations and maintenance
Troubleshooting plant issues and providing instructions and guidance to maintenance technicians to resolution on required basis and by consulting the plant manager
Supervise teams on daily basis to enhance and achieve reliable plant operations
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Be a World Class Barista (& Tearista!) serving our amazing customers. You bring the passion, we provide the training, and you share the best specialty coffee & tea with the customer.
Guide customers through their coffee & tea experience from beginning to end providing exceptional customer service.
Serve a full range of products from our famous beverages to delicious food and beautiful merchandise.
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