Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
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Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements:• Experienced in sales and customer service environment with strong customer care culture• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.
Sigmaschool is looking for a Content & Growth Marketer who knows how to command attention, shape perception, and turn that attention into business growth. We are not looking for someone who simply “posts content.”
We want a T-shaped marketer: someone whose strongest skill is content and organic distribution, but who also understands campaigns, funnels, positioning, email, landing pages, lead generation, analytics, and how marketing connects to sales. Your job is simple to describe but difficult to do well: Make more people know Sigmaschool, trust Sigmaschool, talk about Sigmaschool, and eventually choose Sigmaschool.
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Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
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Meet and greet customers, and attend to them promptly on their orders and request ~ doing suggestive selling and complimentary closing.
Attend to mis-en-plus as directed on a daily routine, Assist in monitoring the management of glassware and crockery to minimize breakages and losses.
Work closely with the Supervisor and the team closely to ensure full compliance of the Standard Operating Procedures, the QSC exercise is conducted in accordance to the period defined, and working with the outlet team to ensure the corrective actions are completed within the set deadline, and seeking the Café Manager’s assistance when required.
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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