Manage and maintain positive relationships with existing clients, including small and medium-sized enterprises (SMEs) and large companies, to ensure continued business
Identify opportunities and proactively seek new clients by organizing direct meetings to showcase Royal Selangor's personalized products/services, tailored to the client’s specific needs
Guide and advise clients on personalized products, considering their expectations and budget constraints. This includes skills in presentation, negotiation, and opportunities for upselling and cross-selling
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Oversee office personnel, site personnel, subcontractors, and material deliveries to ensure works are executed in accordance with approved drawings and specifications.
Identify and procure suitable materials and suppliers, and compile detailed material take-offs for project use.
Monitor site activities and prepare periodic progress reports.
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To responds to customer on Tik Tok, Shopee and Website inquiries also social media regarding online order.
To assist customers with product selection, answer basic questions, and suggest various product options that are available thru phone, email, Facebook, Instagram / WhatsApp, Tik Tok and Shopee.
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