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To provide administrative and coordination support to the Legal Counsel in managing contracts, legal documentation and related administrative matters. The role will work closely with internal business teams to ensure documents, information, approvals and follow-up actions are properly coordinated and completed within the required timelines.
Provide general administrative and coordination support to the Legal Counsel.
Coordinate with Commercial, Operations, Finance, HR and other business teams on contract and legal-related matters.
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Spot and develop stories from across the business: frontline colleagues, customer wins, sector insights, and moments that show what OCS does and why it matters
Build enough trust and rapport that subject matter experts and customers who would never normally go on camera actually do
Capture day-to-day content yourself using your phone for authentic, lo-fi social formats
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Minimum Diploma in Marketing, Business Administration or equivalent
5 years minimum property sales, leading project marketing team, internal sales executive and coordinating external agency partners. Project launching and financial relation with bankers and valuers
Conduct structured interviews with buyers and non-buyers/churned prospects to uncover satisfaction levels, drop-off reasons, and unmet needs, using guides and frameworks provided by the CX Executive
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions
Map the customer journey across our service offerings, identifying every touchpoint from awareness to post-service
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