Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure food production and operational processes comply with company standards and SOPs.
Prepare and submit QSC and quality evaluation reports accurately and within the required timeline.
Identify and report non-compliance, quality issues, and areas for improvement to Management.
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Product TrainingLead and oversee product knowledge training for internal employees, beauty consultants, therapists, distributors and customers.Ensure the training team has a strong understanding of skincare, beauty and aesthetic products.Develop and deliver product training materials, presentations and demonstrations.Ensure product information and training content are accurate and up to date.
Beauty Treatment TrainingLead and oversee training on beauty treatment techniques, procedures and best practices.Conduct practical demonstrations and hands-on training where required.Ensure beauty consultants and therapists understand the correct treatment techniques and product applications.Maintain consistent training and treatment standards across the team.
Training Programme DevelopmentPlan, develop and manage beauty education and training programmes based on business and training needs.Develop and maintain training materials, guidelines and educational content.Establish suitable training structures and standards for different levels of employees and trainees.Evaluate training effectiveness through feedback, assessments and performance, and recommend improvements.
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Maintain Oracle Databases on Oracle Cloud Infrastructure (OCI), in terms of patching, migration, upgrade, duplication, data export, and do periodical refreshes.
Manage Oracle DataGuard on Oracle Cloud and Monitor the status of the DB systems on OCI.
Implement and maintain database security protocols and access controls to ensure data integrity and confidentiality.
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