Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
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- To promote Company products to maximize sales and profitability.- Manage and process orders from key clients.- Develop new business opportunities and expand the customer base (supermarkets, wholesalers, retailers, restaurants, and food service providers).- Provide competitor's market positioning and provide feedback to Management.- Address ad-hoc tasks given by direct superior as needed to ensure seamless operations.
- Human Resources OperationsManage and maintain employee attendance, leave, overtime (OT), shift records, and other HR documentation.Monitor attendance irregularities and coordinate with department heads on attendance-related matters.Maintain accurate employee records and ensure HR documentation is updated in a timely manner.Support payroll preparation by ensuring attendance and leave records are accurate.Ensure HR policies, procedures, and employee records comply with company requirements.- Recruitment & OnboardingCoordinate end-to-end recruitment activities, including job postings, resume screening, interview scheduling, and candidate communication.Assist in onboarding and orientation programmes for new employees.Prepare employment contracts, confirmation letters, and other employment-related documentation.Coordinate pre-employment requirements and new hire documentation.- Employee Relations & DisciplinarySupport employee relations matters and address employee enquiries professionally.Assist in handling disciplinary cases, including counselling sessions, warning letters, domestic inquiries, and documentation.Support grievance handling and conflict resolution where necessary.- Training & DevelopmentCoordinate internal and external training programmes & HRDC Submission.Maintain training records and monitor employee training completion.Assist in identifying training needs and coordinating annual training plans.Support HR initiatives related to employee learning and development.- Foreign Worker Management (where applicable)Assist in managing foreign worker documentation and records.Liaise with relevant government agencies, service providers, and internal stakeholders on foreign worker-related matters.- AdministrationHandle general HR and office administrative duties.Maintain proper filing systems for HR and administrative documents.Prepare HR reports and other reports as required.Support internal and external HR audits.Liaise with government agencies, vendors, and external service providers when required.Perform any other HR and administrative duties assigned by the Management.