Develop the formative readiness assessment with country partners, including stakeholder interviews, workflow mapping, and documentation of infrastructure, data flows and governance context.
Design and conduct user research activities during platform testing, including usability testing, structured interviews and narrative walkthrough sessions with laboratory, epidemiology, programme and policy end-users.
Administer and analyse structured feedback instruments (e.g. usability, workload and technology-adoption measures) and synthesise findings into clear, prioritised recommendations.
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