Take accurate food and beverage orders from customers, ensuring all special requests and dietary needs are communicated clearly to the kitchen.
Prepare and assemble food and beverages according to established recipes and quality standards, ensuring timely service.
Maintain a clean and organized work station, including countertops, equipment, and dining areas, adhering to strict hygiene and sanitation protocols.
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ERP
SAP Materials Management (MM)
FIFO
Analysis
Report Writing
GMP
HACCP
Occupational Health and Safety
Food Safety
Communication
Stakeholder Management
Assist the Chef de Partie in the preparation and cooking of various dishes according to established recipes and quality standards.
Ensure all food is prepared, cooked, and presented in a timely and efficient manner, meeting the standards of SHF group and Sunway International School.
Maintain a high level of cleanliness and organization in your assigned station, adhering strictly to food safety and hygiene regulations.
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Conduct regular retail quality and food safety audits to assess outlet compliance with established standards, SOPs, hygiene requirements, product specifications, and operational controls.2. Monitor product quality and retail execution to ensure consistency in food safety, product handling, storage, preparation across outlets, and identify potential gaps or risks.3. Follow up on corrective and preventive actions arising from audits, incidents, and quality investigations, and verify the effectiveness and timely closure of actions4. Communicate food safety requirements, quality standards, and best practices to outlet teams to promote consistent understanding, implementation, and compliance.5. Analyze quality data, audit findings, complaints, and incident trends to identify recurring issues, emerging risks, and opportunities for improvement, and provide relevant reports and recommendations.6. Act as the key liaison between Operations, Supply Chain, Academy, and other stakeholders to drive effective implementation of quality and food safety programs.
Position Responsibilities:
Secondary Job Responsibilities:1. Support the development, review, and implementation of QA standards, SOPs, training, and continuous improvement initiatives to strengthen quality awareness and compliance across retail operations.2. Maintain, update, and revise relevant documentation, procedures, records, and reports as required.3. Perform any other special project/ task assigned by superior/ management.