Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing in guest rooms, public areas, and back-of-house spaces according to established hotel standards.
Change linens, make beds, and restock amenities (toiletries, towels, coffee/tea supplies) in guest rooms to ensure a comfortable and welcoming environment for guests.
Respond promptly and courteously to guest requests for additional amenities, services, or information, ensuring a high level of customer satisfaction.
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