Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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Dental Assistant needed at a dental clinic along Jalan Tun Razak.
Responsibilities:-Schedule appointments and attend to patient inquiries / follow up-Compile and submit sales report, clinic accounts, bills etc-Maintain overall cleanliness of the clinic-Assist doctors during treatment
Applicants with experience will be given preference.A good command of written & spoken English is requiredSalary from RM2000-2500 based on experience.
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Reception & Front Desk ManagementManage daily reception operations, including welcoming visitors, handling enquiries, and ensuring a professional front-ofhouse experience.
Visitor & Guest ManagementCoordinate visitor registration, access arrangements, meeting room coordination, and assist external guests, vendors, andbusiness partners during their visit.
Parking ManagementManage visitor and guest parking arrangements, including registration, parking allocation, and coordination with relevantparties to ensure a smooth parking experience.
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Greet all visitors, clients, and employees with a professional and friendly demeanor, managing the visitor registration process and ensuring appropriate access protocols are followed
Answer, screen, and direct incoming calls to the appropriate departments or individuals, taking accurate messages when necessary
Coordinate and manage meeting room bookings, ensuring spaces are prepared and equipped for scheduled appointments and conferences
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Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
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