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47 Front Desk Jobs in Malaysia | Job Vacancies | September 2026 | Maukerja
Showing 47 jobs results for
"front desk"
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Manage Alert
Undisclosed
Malaysia
- Manage group booking logistics: Create and maintain group blocks, rooming lists, billing details, and pre-arrival assignments
- Prepare for seamless arrivals: Ensure all group and special accommodation requests are confirmed and accurately assigned prior to arrival
- Manage pre-arrival communication: Lead the guest messaging process, including sending 24-hour pre-arrival texts and responding to guest inquiries ...
Posted
24 days ago
Undisclosed
Singapore
- Oversee daily Front Office operations, ensuring seamless guest arrival and departure experiences aligned with our hotel standards.
- Ensure all Front Desk procedures, service rituals and SOPs are consistently executed and regularly reviewed.
- Act as a coach and mentor to team members, conduct on the job training, reinforcing standards and expectations and motivating team members to strive for established department goals. ...
Posted
14 days ago
Undisclosed
Singapore
- Check guest arrival reports prior to guest’s arrival and coordinate with Housekeeping on room allocations.
- Be responsible for special requests on room assignments such as e check-ins, digital key check-in, and Kerbside check-in.
- Welcome guests and efficiently handle the check-in and check-out procedures, adhering to the hotel's brand standards and Forbes guidelines, all while maintaining a warm and welcoming demeanour. ...
Posted
3 days ago
Undisclosed
Singapore
- Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
- Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
- Monitor and ensure the cleanliness of the Front Desk area. ...
Posted
20 days ago
Undisclosed
Singapore
- Oversee daily shift operations and ensure service standards are consistently maintained.
- Handle guest feedback, requests and service recovery promptly and professionally.
- Represent hotel management when required and make sound operational decisions during the shift. ...
Posted
5 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
5 days ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
a month ago
Undisclosed
Singapore
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
7 days ago
Undisclosed
Kuah
- Promotions & Upselling: Promotes spa treatments, packages, and retail products and upselling services to maximize guest satisfaction and revenue. Provides information on special offers and membership programs to encourage repeat visits and loyalty.
- Basic knowledge of spa services, treatments, and wellness practices is preferred.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you will be the first point of contact for all guests visiting the spa. Your role also involves coordinating with therapists and maintaining the cleanliness and ambiance of the reception area. As a Spa Receptionist , you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
23 days ago
Undisclosed
Malaysia
- Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
- Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
- Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks ...
Posted
9 days ago
Undisclosed
Malaysia
- Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
- Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
- Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks ...
Posted
a month ago
Undisclosed
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
a month ago
Undisclosed
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
5 days ago
Undisclosed
- Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
- Ability to work flexible hours, including nights, weekends, and holidays.
- You will manage the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office Supervisor , you’re not just managing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ...
Posted
a month ago
Undisclosed
- Oversee daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
- Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
- Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...
Posted
a month ago
Undisclosed
- Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
- Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
- Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...
Posted
3 days ago
Undisclosed
- Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
- Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
- Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...
Posted
24 days ago
Undisclosed
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
- Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
- Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests. ...
Posted
a month ago
Undisclosed
Singapore
- Assist the Front Office Manager in the daily operations of the Front Office.
- Ensure smooth execution of check-in, check-out, and guest service procedures.
- Maintain operational readiness of the Front Office at all times. ...
Posted
24 days ago
Undisclosed
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
7 days ago
Undisclosed
Singapore
- Deliver a warm, genuine and engaging welcome to all guests, ensuring a strong first impression.
- Perform check-in and check-out processes efficiently and accurately.
- Confirm reservation details, room rates, payment methods and guest preferences. ...
Posted
3 days ago
Undisclosed
Singapore
- Deliver a warm, genuine and engaging welcome to all guests, ensuring a strong first impression.
- Perform check-in and check-out processes efficiently and accurately.
- Confirm reservation details, room rates, payment methods and guest preferences. ...
Posted
a month ago
Undisclosed
Singapore
- Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
- Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
- Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received. ...
Posted
6 days ago
Undisclosed
Singapore
- Supervise front desk team members to ensure smooth and efficient operation during the assigned shift.
- Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
- Communicate effectively both verbally and in writing to provide clear directions to staff. ...
Posted
11 days ago
Undisclosed
KL City
- Promotions & Upselling: Promotes spa treatments, packages, and retail products and upselling services to maximize guest satisfaction and revenue. Provides information on special offers and membership programs to encourage repeat visits and loyalty.
- Basic knowledge of spa services, treatments, and wellness practices is preferred.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you will be the first point of contact for all guests visiting the spa. Your role also involves coordinating with therapists and maintaining the cleanliness and ambiance of the reception area. As a Spa Receptionist , you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
23 days ago
Undisclosed
Taman Wilayah Selayang
- Welcome and assist guests: Greet all guests entering the spa/salon and assist with check-in and registration procedures
- Support guest scheduling: Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
- Provide administrative support: Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks ...
Posted
15 days ago
Undisclosed
Taman Wilayah Selayang
- Greet and welcome guests and members with a warm, friendly, and sincere smile, promptly attending to their needs.
- Manage the reception area, including guest and member check-in and check-out, membership verification, and registration procedures.
- Ensure guests and members understand the applicable terms and conditions, facilities, services, and membership benefits. ...
Posted
14 days ago
Undisclosed
KL City
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Able to work under pressure and deal with stressful situations during busy periods.
- The Spa & Gym Receptionist ensures that the cleanliness and hygiene, especially the wet rooms, are well maintained for the Spa and Gym during its opening and closing procedures. He / she assists other team members to ensure fluidity of guests’ journey. ...
Posted
14 days ago
Undisclosed
Taman Wilayah Selayang
- Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
- Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
- Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth ...
Posted
14 days ago
Undisclosed
Taman Wilayah Selayang
- Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner
- Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods ...
Posted
a month ago
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