Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
+9
Be an early applicant!
Posted
24 days ago
Chat Available
You can chat with the employer only after applying for this job.
Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
+9
Be an early applicant!
Posted
24 days ago
Chat Available
You can chat with the employer only after applying for this job.
Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
conversely freely in English & Mandarin
Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
...
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
...
Oversee daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
...
Lead daily service centre operations: Overseeing service centre activities, including guest service, external / internal inquiries, guest order, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy, food & beverage and revenue growth
...