Provides guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
Culture Education: ‘demonstrates’, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
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At least 2 years experience as Shift Supervisor in F&B sector, preferably Coffee Outlet. Training will be provided with Certification at our Kenangan Academy.
Prior experience in handling crew scheduling, inventory management; as well as understanding of sales and financial report.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
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Implement and maintain an effective document control system to ensure proper tracking, storage, and retrieval of all project documentation.
Manage the creation, revision, distribution, and archiving of all project documents, including drawings, specifications, contracts, and reports via Procore.
Ensure all documents are complete, accurate, and compliant with company standards and regulatory requirements. Conduct regular audits to verify document integrity.
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Planning and execution• Providing materials’ technical expertise: Customize material solutions, solves complex customer problems, recommend suitable materials for specific applications or projects, taking into account factors such as performance requirements, cost-effectiveness, and availability.• Establish training materials and material case studies: To provide in depth, powerful social proof, real-world results of a material to build credibility and trust by showcase our expertise.• Cataloging Materials: Identify, categorize and record information about different types of material including their properties, specifications and manufacturers.• Maintain Materials’ Database: Oversee the maintenance of a comprehensive database which contain information about materials, ensuring that is up-to-date and easily accessible to users.
Mid-to-long term strategic planning (if applicable)- Involve in Malaysia Group’s material management process which optimize operational efficiency, minimizing costs and enhancing customer satisfaction by using technology and data-driven decision-making. Activities includes the below:• Collaborate with Malaysia’s procurement team to identify and commonize those materials to purchase in bulk and identify suppliers which we can develop and maintain strong relationships to foster collaboration and drive continuous improvement in quality and cost.• Collaborate with Malayia’s engineering and sales team by supporting their projects and initiatives in providing material-related information or developing new materials to improve customer’s products with innovative material technologies.• Stay informed about new materials emerging in the market, researching their properties, applications and potential benefits for Malaysia Group.• Conduct training sessions or workshops to educate employees about different types of materials, their characteristics, and proper usage, helping to improve overall material literacy within the organization.
Company: Armstrong Electronics Sdn BhdLocation: Kulai, Johor
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Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.
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Sales Associate is responsible for achieving sales, delivering service and operations excellence.
Sales Associate also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, Sales Associate handles order fulfilment processes for customers in store.
Sales Associate operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, Sales Associate serves as the ambassador of the organisation.
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Supervise and coordinate all on-site construction activities to ensure work is executed in accordance with approved drawings, specifications, and project schedules.
Monitor daily work progress and manpower deployment to ensure smooth site operations and timely completion of tasks.
Coordinate closely with sub-contractors on daily work schedules and resolve
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• Manage sales activities and handle customer inquiries across online and offline channels • Plan, manage, and grow social media platforms (TikTok, Instagram, Facebook, and others) • Create engaging content using Canva, CapCut, and other design and video editing tools • Develop, execute, and evaluate marketing campaigns and promotional strategies • Support and participate in live streaming sessions for product promotion and sales conversion • Assist in digital marketing planning, content scheduling, and execution • Conduct market research and competitor analysis to identify trends and opportunities • Monitor, analyse, and report social media performance and campaign effectiveness • Ensure consistent brand identity across all marketing platforms • Collaborate with the team on campaigns, product launches, and promotional activities • Support daily marketing and operational tasks as required • Manage customer engagement and communication across digital platforms
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.
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