Support the preparation and distribution of internal announcements and company updates, including compiling relevant inputs from internal teams for inclusion in the company newsletter and coordinating the timely release of newsletter communications
Assist in preparing communication materials related to P&C, Sustainability, Governance and company initiatives as assigned
Assist in coordinating meetings, discussions and follow-up sessions related to Quality, Governance and Compliance matters
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Implements the global security and business continuity requirements and specifies/expands them based on regional security and business continuity requirements without contradicting the global requirements
Assesses region specific security and business continuity requirements and ensures identification and collection of security demands of the region, business partners and security business partners
Identifies new security and business continuity needs within the region, especially with regards to trends and risks
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Responsible for executing best practices in supply chain planning, stock replenishment and exit plan to maintain an optimum balance between availability and inventory holding.
Demand sales forecast planning driven by pricing analytic to fulfil dynamic store orders, agile to react to work under pressure.
Liaise with suppliers and internal cross-functional teams which may include commercial, marketing, store operations, IT, logistics etc. to ensure timely replenishment and planning insights for all activities inclusive of festive and promotional events.
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Good communication skills and has the ability to communicate fluently
Versatility to build rapport with people at all levels
Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 12 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.