Strong experience working with Microsoft 365 technologies, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft security services.
Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
Provide 24x7 support and hypercare for Microsoft Defender for Endpoint (MDE), Defender for Cloud Apps (MDCA), Microsoft Defender XDR and Microsoft Purview.
Application Support & Operations: Oversee day-to-day applications support activities across APAC region. Ensure incidents, service requests, and problems are handled within SLA. Ensure proper handover, knowledge management, and support documentation.
Currently pursuing a Bachelor or higher Degree (in Engineering or Computer Science field of study) in a recognized institution of higher learning, with good academic achievements
Advise banks and financial institutions on credit, market, liquidity, interest-rate and operational risk management, including regulatory capital, IFRS 9, enterprise stress testing and asset and liability management.
Support the delivery of IT projects using Waterfall, Agile/Scrum, or hybrid project methodologies, ensuring structured and consistent project execution in line with DKSH Group IT Project Methodology.
Designing and delivering Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Security, and Compliance platforms.
Ensure the stability, availability, and performance of treasury-related systems across regional environments by providing timely incident resolution, system monitoring, and operational support.