Run activity : handle and manage system alerts until resolution and process user 's requests (analyze and debug)
Participate to projects and develop, maintain, and optimize scripts and SQL databases, ensuring data integrity of reconciliation applications.
Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services and correspond with the infrastructure providers for fixes or incidents.
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Provide first and second-level technical support to end-users on Apple (macOS, iPadOS) and Windows operating systems, including hardware, software, and connectivity issues.
Troubleshoot and resolve hardware and software problems related to laptops, desktops, tablets, printers, and peripherals for both Apple and Windows environments.
Install, configure, and maintain Apple and Windows operating systems, applications, and software updates.
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You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
You should also be proficient in the local language, both written and spoken.
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
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You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
You should also be proficient in the local language, both written and spoken.