Define and drive the regional technology vision, strategy, and multi-year roadmap aligned with business priorities and enterprise digital objectives.
Act as a trusted advisor to senior business leaders, translating strategic goals into scalable technology solutions that accelerate growth and improve operational performance.
Establish clear technology governance, investment principles, and performance measures to support decision-making and value realization.
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Support IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services
Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability
Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.
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Plan and execute comprehensive IT audits covering IT General Controls (ITGC), application systems, infrastructure, network, IT operations, system security, system development and disaster recovery.
Assess the adequacy and effectiveness of IT controls, processes and procedures against established policies, regulatory requirements and recognised IT audit frameworks.
Conduct audit fieldwork, including walkthroughs, interviews, control testing, evidence review and documentation of audit findings.
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Implements the global security and business continuity requirements and specifies/expands them based on regional security and business continuity requirements without contradicting the global requirements
Assesses region specific security and business continuity requirements and ensures identification and collection of security demands of the region, business partners and security business partners
Identifies new security and business continuity needs within the region, especially with regards to trends and risks
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To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
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Security Maturity & Roadmaps: Evaluate organizational security maturity, compliance gaps and threat models to deliver actionable, business-aligned security roadmaps.
Architecture & Secure Design: Assess and guide secure architecture patterns across cloud, hybrid environments, zero-trust frameworks, network defense, and IAM systems.
Architecture Review Board (ARB) Alignment: Serve as the primary security engineering liaison to the ARB, ensuring proposed solutions align smoothly with enterprise architecture standards.
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