In this role, you will work across different functions to understand business challenges, uncover inefficiencies, and design practical solutions that improve how people, processes, systems, and data work together. You will leverage AI, automation, and technology to turn ideas into reality, helping teams work smarter, faster, and more effectively.
Provide first line ownership of technology governance and risk for the private bank, ensuring IT services, projects, and operations are well controlled, resilient, and aligned to business strategy, risk appetite, and MAS expectations
Deploy, configure, and maintain NDR and EDR solutions across on-premises and cloud environments, in accordance with applicable ICT security policies and standards.
A member of Southeast Asia IT Team and collaborate with the Centre of Excellence team to support functional teams and vendors to ensure end-to-end user computing and service requirements are met.
Coordinate testing activities across multiple stakeholder groups, including finance users, the actuarial team, scheme IT teams, and vendors, working closely with the project team throughout the process.
Provide operational oversight of the Command Center during assigned shifts, ensuring adherence to standard operating procedures and service expectations.
Provide Level 1/2 technical support for Command Centre associates during assigned shifts, including guidance on tools, processes, and technical triage.
For the onboarding of Convene, a cloud-based board meeting management platform, assist in navigating the GovTech whitelisting process and support internal risk assessment and clearance procedures. You will also coordinate system integration activities and manage communications between the vendor and internal stakeholders.
Support ERP System across finance workstreams such as Data Sourcing, Accounting Hub, Chart of Accounts, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Staff Expenses, Account Reconciliation by documenting requirements, clarifying business needs, and following through on assigned action items.
Partner with business units, customer-facing teams, architects, engineers, and operations to define scope, outcomes, assumptions, dependencies, and acceptance criteria