Assist with provisioning, configuring and maintaining switches, routers, wireless access points, firewalls, WAN/SD-WAN services, and remote-access and site-to-site VPNs.
Business Case Development: Collaborate with business units to prepare comprehensive business cases, business plans, and cost-benefit analyses to secure project funding approval.
Work with the technology partner to understand its enterprise sales pipeline and identify opportunities for implementation, onboarding, training and ongoing support.
Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
Prepare project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from appropriate IT management and project sponsors
You drive research and analysis by performing core advisory and consulting activities including: Industry and market research, Technology landscape assessments, Business process analysis, Data analysis and interpretation, Competitive benchmarking, Opportunity identification.
Own the end-to-end network architecture and engineering standards across all offices, covering campus, data center, wide area, and remote access, right sized to the firm rather than to enterprise scale.
Minimum 3-5 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Active Directory & Core Domain Services: Manage, maintain, and troubleshoot core Active Directory (AD) infrastructure, Group Policy Objects (GPOs), DNS, and DHCP services
Coordinate and facilitate the implementation of Operational Risk & Compliance policies, methodologies, and initiatives for proactive risk management by Group O&T.