Workshop Performance ManagementResponsible for achieving targeted workshop productivity, efficiency, and labour sales through effective monitoring and utilization of the 3-in-1 system as a key management tool.
Customer Request FulfillmentEnsure all customer requests are duly attended to and completed, with proper handover of vehicles to the Service Advisor, maintaining high service quality standards.
Policy & Compliance AdherenceEnforce strict compliance with company policies and procedures related to warranty jobs, cash handling, and credit card transactions to ensure operational integrity.
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