Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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Assist in developing and executing sales strategies to achieve monthly/quarterly targets
Support marketing campaigns (online & offline), including social media, content creation, promotions, and events. Create and schedule content for Facebook, Instagram, TikTok, and WhatsApp
Manage and follow up on leads, enquiries, and existing customers to convert and retain business
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You will create content for LinkedIn, the careers blog, and talent community newsletter, including copywriting, employee interviews, and agency briefs.
You will maintain candidate-facing career site content, employee profiles, and job pages through our content management system.
You will support video and multimedia projects by coordinating talent, organising assets, and preparing production briefs.
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Campaign strategy support — Assist in developing influencer strategies across awareness, consideration, and conversion stages; propose creative angles and channel mixes.
End-to-end campaign management — Help scout, vet, outreach, negotiate, brief, track deliverables, and close out KOL/KOC collaborations.
Ongoing communications — Maintain back-to-back communications with influencers, internal teams, and external partners to ensure timelines and expectations are met.
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