As a subject Matter Expert in the SOD, BASIS, landscape technology and GRC domain. Responsible for SAP S/4HANA country implementation, safeguarding the SAP landscape, global template and design, overseeing process governance, process optimization, system enhancement and maintaining the knowledge centre
You may be assigned as Level 1 AMS support or Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
Provide L1/L2 application support for GRC platforms (e.g., Archer GRC / ServiceNow IRM), including incident management, problem resolution, and service requests.
You may be assigned as Level 1 AMS support or Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected