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100+ Guest Experience Specialist Jobs - August 2026 - Urgent Hiring
Showing 116 jobs results for
"guest experience specialist"
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RESORTS WORLD AT SENTOSA PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- Provide guest services, including attending to general enquiries and guests' feedback, promoting membership programs and benefits, floor promotions, campaigns and members’ events.
- Serve as a one stop in-house host to identify and engage valuable customers and provide hospitality services as part of player development function.
- Conduct surveys and analysis to collect guests’ feedback and compile observations to improve guest experience. ...
Posted
5 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Lead and manage the GX team across all shifts
- Run daily briefings, task allocation, and handovers
- Coach and develop the team in real time on the floor ...
Posted
5 days ago
Undisclosed
Malaysia
- Deliver a welcoming, engaging, and personalized guest experience from check-in to check-out.
- Handle front desk operations, including guest arrivals, departures, reservations, and payment processing.
- Respond promptly to guest requests and provide solutions that exceed expectations. ...
Posted
5 days ago
Guest Experience Expert - Courtyard by Marriott Subang Guest Experience Expert - Courtyard by Marriott Subang
Marriott International, Inc
Undisclosed
- HOTEL DESCRIPTION
- Courtyard by Marriott Subang, featuring 280 guest rooms and suites, will be part of a mixed-use development that includes retail shops. Strategically located in Subang Jaya within the Petaling District of Greater Kuala Lumpur, the hotel is positioned along Jalan Lapangan Terbang Subang, approximately an 8-minute drive from Sultan Abdul Aziz Shah Airport (formerly Subang Airport). Subang Jaya is a vibrant hub for various businesses and industries, making it a popular location for events, trade shows, and exhibitions. The hotel is estimated to open in Q3 2026.
- The hotel will offer a range of facilities including an all-day dining restaurant, bars, a swimming pool, fitness center, one ballroom, and three meeting rooms, with a total event space of 965 sqm. ...
Posted
7 days ago
Marriott International, Inc
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
7 days ago
St. Regis Hotels & Resorts
Westin Hotels & Resorts
Guest Experience Leader (Tea Barista) | $13-hr | Premium Tea Brand Guest Experience Leader (Tea Barista) | $13-hr | Premium Tea Brand
ACHIEVE CAREER CONSULTANT PTE LTD
HIGH NOTE HOSPITALITY GROUP PTE. LTD.
SGD1,800 - SGD2,600 Per Month
Singapore
- Undertake day-to-day operational tasks as appointed, ensuring highest quality standards
- Greet and welcome guests in a warm and friendly manner at all times. Ensure attentiveness towards guests, anticipating their needs, appropriate & prompt responses to all queries.
- Ensure adherence to daily plans, prompt completion of assignedtasks to the highest standards. ...
Posted
10 days ago
HH PROPERTIES PTE. LTD.
SGD1,950 - SGD1,950 Per Month
Singapore
- Co-operation with hotel’s Housekeeping and Front Office
- Awareness of outside activities/recreation etc.
- JOB PURPOSE: ...
Posted
11 days ago
RESORTS WORLD AT SENTOSA PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Oversee daily At Your Service operations and support Guest Experience Specialists during peak periods.
- Ensure guest communications and service requests are handled efficiently, accurately and professionally.
- Act as the primary point of contact for escalated guest inquiries, complaints and service recovery situations. ...
Posted
11 days ago
SGD2,200 - SGD2,500 Per Month
Downtown Core
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Posted
11 days ago
SGD2,200 - SGD2,500 Per Month
Downtown Core
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Posted
11 days ago
Sheraton Hotels & Resorts
Undisclosed
Singapore
- Premium Guest Relations & First Impressions
- The Perfect Welcome: Provide an enthusiastic, professional, and world-class welcome to every guest entering the space, setting a premium tone for their visit.
- Navigation & Concierge: Act as a walking knowledge base regarding the cafe’s premium coffee offerings, spatial amenities, upcoming community events, and ecosystem of financial services. ...
Posted
11 days ago
Guest Experience Leader (Tea Barista) | $13-hr | Premium Tea Brand Guest Experience Leader (Tea Barista) | $13-hr | Premium Tea Brand
ACHIEVE CAREER CONSULTANT PTE LTD
TRITON AI PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- Remuneration package up to Basic $3000 + Variable Bonus
- Five-day work week based on a rotating shift schedule including weekends and public holidays.
- Primarily work-from-home arrangement while the new office is under renovation ...
Posted
21 days ago
MYR4,000 - MYR4,000 Per Month
KL City
- Maternity leave
- Meal allowance
- Meal provided ...
Posted
22 days ago
Sheraton Hotels & Resorts
Westin Hotels & Resorts
F-B Operations, F-B Specialist ( Attractions - Destination Experience) F-B Operations, F-B Specialist ( Attractions - Destination Experience)
RESORTS WORLD AT SENTOSA PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Kiztopia is a leading family edutainment brand dedicated to creating meaningful play experiences for children and families. With multiple concepts and locations across Singapore and the region, we continue to grow through innovation, creativity, and a commitment to delivering exceptional experiences.
- We are seeking a highly motivated, creative and experienced Guest Experience Executive to join our team in Singapore. As the Guest Experience Executive, you will be responsible for developing and executing engaging event programs and creating high-quality content in our events activities such as birthday party, school visit, stage performance, playground activity. You will play a crucial role in coordinating and managing events and producing compelling content across various platforms. This is an exciting opportunity for a self-motivated individual with a passion for program management, content creation, and audience engagement.
- Highlights of what we offer: ...
Posted
a month ago
St. Regis Hotels & Resorts
Undisclosed
Singapore
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
RESORTS WORLD AT SENTOSA PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Job Summary:We are seeking a service-driven and experienced Guest Experience Lead (Front Office) to join our team. This role is responsible for overseeing daily front desk operations, ensuring smooth check-in and check-out processes while maintaining exceptional service standards. You’ll play a key role in guiding the Front Office team, resolving complex guest situations, and ensuring a seamless and memorable arrival and departure experience for all guests.
- Key Responsibilities:· Supervise daily Front Office operations and support Guest Experience Specialists during peak periods.
- · Ensure efficient and professional check-in and check-out processes for all guests. ...
Posted
11 days ago
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