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500+ Guest Relations Jobs - October 2026 - Urgent Hiring - Page 13
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"guest relations"
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Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
KL City
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS ...
Posted
23 days ago
Undisclosed
Taman Wilayah Selayang
- Lead the execution of guest experience initiatives that enhance satisfaction, loyalty, and brand advocacy.
- Oversee the arrival, stay, and departure experience of VIP, repeat and long-stay guests
- Ensure personalised guest recognition programmes are effectively implemented across all departments. ...
Posted
23 days ago
MYR2,200 - MYR2,500 Per Month
KL City
- Act as the Person in Charge (PIC) for customer-related matters.
- Welcome and engage with customers, especially VIPs and regular guests.
- Greet all customers in a polite, friendly and professional manner. ...
Posted
23 days ago
HIGH NOTE HOSPITALITY GROUP PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Role Overview
- We are looking for a passionate and service-oriented Guest Experience Executive to join our Front Office team. This is a dynamic hybrid operational role that combines Front Office operations, guest services, concierge support, and chauffeur responsibilities to ensure a seamless luxury hospitality experience for our guests and stakeholders.
- The ideal candidate is a strong team player who is proactive, adaptable, and enjoys interacting with people in a fast-paced boutique hotel environment. ...
Posted
23 days ago
Undisclosed
Changi
- Serve as the Shift Duty Manager and overall operations lead during assigned shifts, ensuring smooth day-to-day operations, operational readiness, safety, security, service standards, and business continuity across guest-facing environments.
- Lead and coordinate service teams, partners, operators, and stakeholders to deliver consistent and high-quality guest experiences across assigned operational portfolios.
- Oversee operational matters including incident management, service recovery, escalations, and manpower coordination during normal and peak operations. ...
Posted
23 days ago
HIGH NOTE HOSPITALITY GROUP PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- Greet and welcome guests in a warm and friendly manner at all times, seat guests accordingly. Ensure attentiveness towards guests, anticipating their needs, appropriate & prompt responses to all queries.
- Manage reservations and ensure table assignments capture the full capacity potential of the venue, taking into consideration guest preferences.
- Ensure adherence to daily assignment, prompt completion of assigned tasks to the highest standards. ...
Posted
23 days ago
Undisclosed
Singapore
- As Supervisor, your role will be to assist the Management team with the following:
- Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. Leading a team of Captains, Service Attendants, Bartenders, and Hosts.
- Provide strong presence and leadership amongst the team in absence of management Staff. ...
Posted
24 days ago
Far East Hospitality Management (S) Pte Ltd
Undisclosed
Singapore
- Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
- Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
- Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary. ...
Posted
24 days ago
Undisclosed
Singapore
- Responsible for handling food and beverage orders and serving guests.
- Provide friendly, excellent service to all guests.
- Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service. ...
Posted
25 days ago
Undisclosed
Singapore
- To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
- Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
- To handle any guest comments and to liaise with the Duty Manager when required. ...
Posted
25 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- HOSTEL MANAGER – RUCKSACK INN SINGAPORE
- Location: Singapore
- Employment Type: Full-Time ...
Posted
25 days ago
ROYAL ORG PTE. LTD.
SGD3,500 - SGD4,000 Per Month
Singapore
- Manage the day-to-day operations of the hostel, including front office, housekeeping and general property operations.
- Ensure company SOPs, operational systems and service standards are consistently followed.
- Conduct regular property inspections to ensure rooms, bathrooms, common areas and facilities are maintained to the required standard. ...
Posted
a month ago
SGD900 - SGD1,000 Per Month
Singapore
- We Built the Wine Bar We Wanted to Drink At
- Location: CHIJMES, 30 Victoria Street (City Hall MRT)
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Minimum ‘O’ level qualification
- Diploma or Degree from preferably hospitality or related field preferred
- Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level ...
Posted
a month ago
Undisclosed
KL City
- Fun and exciting work environment
- Intensive training in area of specialization with customized personal learning plan
- Coaching and mentoring ...
Posted
a month ago
Undisclosed
KL City
- High school diploma, GED or equivalent degree; 1 year experience in the guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. ...
Posted
a month ago
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