7 Help Desk Management Jobs - September 2026 - Urgent Hiring
Showing 7 jobs results for
"help desk management"
Chat Available
MYR4,000 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- 2–5 years Qf experience in IT Support, System Administration, or Service Desk Operations.
- Hands-on experience managing Microsoft 365. ...
Posted
3 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle, troubleshoot, and resolve technical and product support queries via phone, email, WhatsApp, and live chat within the required SLA.
- Troubleshoot issues thoroughly and identify the root cause before escalating when necessary.
- Log, track, and categorize customer issues accurately in the ticketing system. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR4,000 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Acknowledge, troubleshoot, and resolve technical support queries reported via phone, email, WhatsApp, and live chat end-to-end within defined SLAs.
- Attempt and exhaust all possible troubleshooting opportunities.
- Log and track all queries into ticketing tools, ensuring problem statements are correctly identified, and tickets are categorized accurately. ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Lead, coach, and mentor the Level 1 Support team to deliver exceptional service.
- Conduct regular team meetings and one-on-one coaching sessions.
- Monitor team performance and provide constructive feedback to enhance productivity and service quality. ...
Posted
a month ago
Chat Available
Undisclosed
Fresh Graduates
Rasah, Negeri Sembilan
- Handle software-related requests for assistance (problems)
- Takes and manages requests that come in by phone, email or through the support ticketing
- Troubleshoot software and identify root causes of software problems ...
Posted
a month ago
Chat Available
MYR4,000 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- 2–5 years Qf experience in IT Support, System Administration, or Service Desk Operations.
- Hands-on experience managing Microsoft 365. ...
Posted
3 days ago