Achieve the personal target given as well as the Retail Key Performance Index (KPI) in the outlet.
Welcome customers by greeting them and assessing customers’ needs.
Explain, provide appropriate recommendation and perform demonstration on the features of the smartphone & home appliances products to the customers.
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Handle inbound and outbound calls professionally and courteously, providing excellent customer service and resolving customer enquiries or complaints effectively.
Engage with interested customers, understand their needs, and assist with loan application submissions to support customer retention and satisfaction.
Manage administrative processes related to insurance products, from customer interviews and documentation to application submission and payment arrangements.
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Manage corporate tax compliance engagements, including the preparation and review of tax computations, tax returns, tax estimates, and related documentation.
Provide tax advisory services on corporate income tax and other tax matters affecting clients' business operations.
Conduct technical research on Malaysian tax legislation, public rulings, guidelines, and other relevant tax developments to support client engagements.
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