P&L & COGS Ownership: Drive profitability through rigorous cost management, stock accuracy, margin control, and wastage reduction across both bar and kitchen operations.
Vendor & Supply Management: Direct procurement strategies and negotiate with suppliers to optimize gross margins.
Business Reporting: Deliver precise financial reports, sales metrics, and operational forecasts directly to the executive board/owner.
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Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities.
Team Leadership & HR: Build a high-accountability culture. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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Operations & Revenue Management: Drive quarterly revenue targets, monthly enrolled/paid (E&P) member growth, intro-visit (IV) scheduling, and retention rates. Monitor weekly sub-KPIs (enrolments, cancellations, collections) and proactively pivot strategies to close performance gaps. Present data-driven performance reviews to the Gym Leader.
Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities. You're not just managing from the office—you're leading from the floor.
Team Leadership & HR: Build a high-accountability culture where excellence is the standard. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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Our client is a growing halal-certified fast-food chain in Malaysia blending oriental and American flavours. They are seeking a strategic, hands-on HR Manager to lead HR strategy and operations to support rapid store expansion, ensure compliance with Malaysian labour laws and halal requirements, and drive recruitment, training, performance management and culture initiatives across the business.