Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, and copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of hotel image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to hotel. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Responsible for the overall cleanliness of the hotel, including rooms and public areas. Key responsibilities include ensuring guest satisfaction with hotel cleanliness, responding to guest needs, ensuring room safety and security, maintaining inventory and cost control, selecting, training, maintaining and managing motivated and skilled workforce. Create a friendly atmosphere superior guest service and product quality and provide exemplary performance for staff to follow.
Oversee accounting department functions to ensure efficiency and compliance. This may include supervising employees, maintaining financial records, and assisting with audits. Secures financial operations by monitoring and verified financial processing, reporting, and auditing; supervising staff
RESPONSIBILITY
1. Assisting staff members in the preparation of monthly and quarterly accounting reports.
2. Analyzing financial statements to ensure accuracy and compliance with generally accepted accounting practices.
3. Identifying potential cash flow problems and financial irregularities.
4. Liaising with department heads to ensure that each department remains within budget.
5. Accurately preparing tax returns and ensuring that company taxes are paid in a timely manner.
6. Performing reconciliations of general ledger accounts.
7. Supervising and providing overall guidance to account clerks as well as junior accounting staff.
8. Providing regular updates to management regarding company finances.
9. Meets accounting operational standards by contributing financial information to reviews.
10. Meets accounting financial standards by providing accounting department annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
11. Maintains cash flow by monitoring bank balances and cash requirements.
12. Verifying cash disbursements by verifying check amounts against invoices, authorizing checks and online transfers.
13. Verified ledger entries by auditing transactions.
14. Renews company insurance by scheduling values including personal and real property, vehicles, computers, equipment, media, and accounts receivable.
15. Supports annual audit by providing information and answers to auditors.
16. Verifies employee benefit invoices by verifying coverage and costs.
17. Protects organization's value by keeping information confidential.
18. Maintains financial security by adhering to internal controls
Responsible for identifying, developing and managing accounts within specific segments, markets or geographical territories on behalf of hotel. Develop and increase current account production for group, transient and catering business to meet individual and hotel goal.