Customer Service
Front Desk Operations
Reservations Management
Housekeeping Coordination
Event Planning
Team Collaboration
Problem Solving
Communication Skills
Time Management
Upselling Techniques
Basic Accounting
Guest Relations
Follow a 12-month development plan created for the Management Graduate Programme.
Rotate through different departments, including Operations, Hotel Technology and Sales & Marketing to learn how the different departments collaborate to ensure the smooth functioning of the hotel.
Shadow and work alongside experienced seniors to gain hands-on experience.
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You will be exposed to different departments through quick hotel-wide rotations.
Start in-depth departmental learning by mastering key line position(s), then move into a Supervisor or acting Assistant Manager role to practice management skills.
To solidify your learning, you will take charge of your management experience and project work with the tools (e.g. Training Syllabus, Manuals and Experience Maps etc.) provided.
...
Follow a 12-month development plan created for the Management Graduate Programme.
Rotate through different departments, including Operations, Hotel Technology and Sales & Marketing to learn how the different departments collaborate to ensure the smooth functioning of the hotel.
Shadow and work alongside experienced seniors to gain hands-on experience.
...