Analyze customer profiles to ascertain authenticity and identify any potential risk areas, using data and screening tools.
Document and handle resolution of customer profile assessment, including name screening, background checks, news run, and others, and assist to reach out to customers and internal teams for further investigation.
Collaborate with Compliance and other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard company’s and users’ interests.
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You will support payroll processing for Asia Pacific region. Experience or knowledge in any of the Asia Pacific countries payroll.
You will report to Regional Payroll and Projects Senior Manager
Help complete regular payroll runs, off-cycle payroll, and termination payments under guidance. Eventually handling the payroll runs with guidance.
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To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
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Support regional operational activities for the bank’s workforce identity and access management (IAM) lifecycle, including employee/application onboarding, access request management, provisioning, certification, and reconciliation.
Maintain high standards of access control assurance across the region.
Proactively identify process improvements and contribute to the evolution of our access management framework.
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Project Coordination: Assist the COO Analyst team in coordinating ongoing initiatives across local and international markets, including timelines, task tracking, and follow-ups with stakeholders.
Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for senior leadership.
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Requirement Elicitation: Conduct deep-dive workshops with stakeholders to extract, analyze, and synthesize business requirements into clear, actionable scopes.
Technical Documentation: Author high-quality Functional Specification Documents (FSD), System Requirement Specifications (SRS), User Stories, and Use Cases with exceptional clarity.
System Modeling: Create comprehensive technical diagrams including Entity-Relationship Diagrams (ERD), Data Flow Diagrams (DFD), and Unified Modeling Language (UML) workflows to guide the development team.
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Provide Finance Business Partnering support to the Division with comprehensive, timely, and effective financial analysis, insights, and recommendations.
Prepare monthly/quarterly forecasts and the annual budget by reviewing financial assumptions and highlighting risks/issues.
Review business cases and develop financial models to assess the financial feasibility of initiatives/products before presenting to business leaders.
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Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
Plan and execute a complex daily personal workload and support to meet departmental and company schedules
Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
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In charge of the end to end KYC onboarding process which includes analyzing customer profiles to ascertain the authenticity and identify any potential risk areas, using data and screening tools
Document and handle resolution of customer profile assessment, including name screening, background checks, news run, and others, and assist to reach out to customers and internal teams for further investigation
Collaborate with Compliance and other key business functions to ensure a smooth internal process to achieve customer satisfaction and safeguard company's and users' interests
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