Bachelor’s Degree in Computer Science, Information Technology, Business Studies, Management, or a related field.
2–3 years of experience in the stockbroking industry, with exposure to business analysis, requirements gathering, UAT coordination, and stakeholder management
Strong written and verbal communication skills in English.
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Review and assess alerts generated by our transaction monitoring and screening systems. Require a good level of analytical skill to detect unusual or suspicious transactions and escalate potential hits. Analysts may also be required to send requests for further information from customers.
Conduct transaction reviews and should transaction anomalies be observed, draft Suspicious Transaction Reports (“STR”) for lodgment to the relevant authorities.
Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
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Data Center Operations: Manage and oversee business data center operations, ensuring high availability and performance of IT systems and data infrastructure.
Collaboration: Collaborate with business units to understand their data needs and translate them into effective analytics solution.
BI Solution: Design, and develop and maintain business intelligence solutions, including dashboards, reports and data visualization using BI tools.
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Data Center Operations: Manage and oversee business data center operations, ensuring high availability and performance of IT systems and data infrastructure.
Collaboration: Collaborate with business units to understand their data needs and translate them into effective analytics solution.
BI Solution: Design, and develop and maintain business intelligence solutions, including dashboards, reports and data visualization using BI tools.
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Execute, monitor, and optimize paid media campaigns across platforms such as Google Ads, Meta Ads, TikTok Ads, and other digital channels.
Analyze campaign performance and translate data into actionable insights to improve return on ad spend (ROAS), conversion rates, and overall marketing effectiveness.
Develop audience targeting and segmentation strategies to maximize reach, engagement, and customer acquisition.
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At least bachelor's degree in technology/ Business-related fields
More than 5 years relevant work experience as Salesforce Technical Consultant
IT background with experience in Salesforce CRM and Salesforce CRM Analytics; exposure in SAP ERP is a plus. Salesforce modules involved include, but are not limited to Sales Cloud, Sales Planning, Territory Planning and Enterprise Territory Management
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Lead requirement gathering workshops, interviews and discussions with business users, business stakeholders, SMEs and technical teams.
Analyse existing business processes, operational requirements, data sources and system workflows and translate them into structured business and system requirements.
Prepare, maintain and manage project documentation in accordance with KRISA (Kejuruteraan Sistem Aplikasi Sektor Awam) requirements, including:
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Lead the identification of operational objectives by analysing business functions, gathering stakeholder requirements, and defining output formats and system deliverables.
Drive the planning, design, and implementation of scalable business, financial, and operational systems to support core organisational processes.
Own and produce high-quality documentation including FRS, SRS, user stories, and product backlog, ensuring clarity, completeness, and alignment with business and technical needs.
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Analyze business performance and prepare/maintain commission and bonus calculations across business units in accordance with approved schemes and policies
Work closely with Accounting teams to ensure accurate balance sheet accruals for sales incentive payouts
Support Business Units and HR in reviewing sales incentive plan designs and recommend improvements where necessary
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Your day-to-day activities are expected to vary based on the needs of the projects. Therefore, the candidate is expected to be flexible and adaptable.
Participate in executing deal activities, including building financial models, conducting valuations, due diligence, and performing financial analysis.
Market Research: Conduct market research and competitive analysis to identify strategic growth opportunities and market trends.
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Analyze and review live transactions within SLA that were flagged, identify trends & patterns that may signify suspicious or fraudulent activities, with knowledge of regulatory expectations
Assess potential name hits against sanctions lists to determine the acceptance or rejection of the transaction.
Establish any fraudulent patterns/indicators that may indicate that the account is compromised and/or in relation to scam related typologies.
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