Secure & Accurate Documentation: Maintain an accurate records of all monies due to hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
Efficient Time Management: Maintain an organized, up-to-date filing system and respond to all inquiries promptly and professionally.
Problem-Solving & Support: Perform ad hoc tasks to ensure smooth hotel operations and maintain accurate records of all receivables.
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To lead the reconciliation and resolution of long-outstanding Accounts Receivable balances for selected key customers.
To perform detailed billing vs. collection reconciliation by Site ID and billing category across multiple historical years.
To investigate aged, unmatched and misallocated balances arising from historical payment allocation, including FIFO-based knock-off not performed by Site ID.
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