Take lead in overseeing the implementation of the full recruitment lifecycle, including sourcing, screening, and interviewing candidates (Only 2nd Interview for Job Bands below 6B).
Manage 1 compliance manager whom will be supporting the activities indicated below as see fit by you. This include acting as the go-to and guide person for the compliance manager, task planning, review of employee performance, and management of employee processes.
Perform daily investment data processing in accordance with Business Process Manuals and applicable accounting policies & standards and ensure that all investment data are processed and maintained accurately, in a complete manner and on a timely basis.
Validating and remediating claims data captured by Optical Character Recognization (OCR) tool for Corporate Solution (CS) and Individual Life (IL) claims in accordance with established procedures and timelines, ensuring completeness and consistency of all submitted information.
To contribute to operational excellence by processing claims data efficiently, ensuring accuracy, and maintaining compliance with regulatory and organizational benchmarks.
To ensure review and submit relevant tax documents and forms to our agents to ensure clients’ tax status are up to date and in adherence to market requirements
Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.