Customer Service
Point of Sale (POS)
Cash Handling
Transaction Processing
Inventory Management
Product Knowledge
Attention to Detail
Communication Skills
Problem Solving
Time Management
Teamwork
Upselling
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Generate and send out invoices to customers promptly and accurately, verifying all details including pricing, quantities, and terms.
Monitor customer account details for non-payments, delayed payments, and other irregularities, and follow up on overdue accounts through calls, emails, and collection letters....
Respond to inquiries: Handle customer questions and requests promptly and professionally through various channels such as phone, email, social media, and live chat.
Provide product support: Deliver accurate and detailed information about our products and services to help customers make informed decisions.
Resolve issues: Address and resolve complaints in a timely and empathetic manner, ensuring a positive customer experience....
JOB SUMMARY: The primary role is to perform data entry. Equip with knowledge on general office operations, including electronic correspondence, filing, typing reports, distributing mail, and handling phone calls.
RESPONSIBILITIES: 1.Customer Communications2. Order processing3. Generating report4. Invoice checking on delivery invoices5. Issue Credit Note to customer6. Involve in stock check whenever7. Perform payment entry in the system
REQUIREMENT:- SPM- No experience is required and welcome fresh graduate candidate...