Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 13485, FDA QSR requirements, and applicable medical device regulations.
Perform quality inspections, product testing, and verification activities to ensure products meet customer specifications and regulatory requirements.
Manage quality documentation and records, including Non-Conformance Reports (NCR), Corrective and Preventive Actions (CAPA), change controls, and quality reports.
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Strong skills in accounts receivable management, credit control, and debt collection, with the ability to analyze aging reports and customer payment trends.
Proficiency in accounting software, ERP systems, and MS Excel for data analysis, reporting, and account reconciliation.
Effective communication and negotiation skills to manage customer interactions, resolve disputes, and maintain professional relationships.
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Act as the single point of contact for the Design House, Print Production Manager and Artwork Planners, and to provide timely responses to all inquiries.
Responsible for project management.
Manage client accounts and maintain good rapport with clients.
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