Order & Inventory Management: Monitoring customer orders from entry to delivery, including managing E&O (Excess and Obsolete) materials to minimize waste.
Problem Solving: Troubleshooting issues related to production delays, and material shortages.
Reporting & Analytics: Preparing detailed performance metrics, including On-Time Delivery (OTD), forecasting accuracy, and yield reports....
Cross-Functional Leadership & Matrix Management: Lead matrixed cross-functional teams (Operations, Supply Chain, Quality, Engineering) to achieve milestone dates and project deliverables without direct line authority.
Customer & Commercial Management: Serve as the primary point of contact for customer accounts; track customer commitments, prevent scope creep, monitor revenue exposure, and ensure continuous alignment between customer forecasts and factory capacity.
Crisis Management & Problem Solving: Drive root-cause analysis (RCA) and resolve high-stakes yield, delivery, or quality crises under extreme time constraints while preserving strong customer relationships....