A first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes.
Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy.
A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.
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Act as the primary IT point of contact for ASRS system integrators, vendors, and internal stakeholders.
Own and manage the IT infrastructure supporting ASRS operations, including servers, network links, and interfaces between ASRS hardware, the Warehouse Control System (WCS), and the Warehouse Management System (WMS).
Monitor ASRS-related system availability, uptime, and performance, proactively identifying risks to warehouse throughput and driving root-cause resolution of recurring issues.
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Manage a portfolio of clients and deliver high quality audit and assurance services, including preparing and reviewing audit plans and work as well as continuous engagement in managing expectations and deliverables.
Cultivate an engaging work environment that promotes the Firm's culture of quality and excellence.
Lead audit teams to complete audit engagements within the stipulated deadlines.
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Be responsible in overseeing, managing and ensuring warehousing and distribution operations are in place and comply with policies and standard operation procedures.
To ensure the accurancy of the warehouse stocks.
Support and coordinate with various stakeholders such as Retail Operations team, Supplier Management team, Home Delivery team, and any external parties such as freight forwarders and suppliers to ensure inbound flow (from order processing to goods receipt) is timely and accurate.
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Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
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Project Delivery: Responsible for end-to-end delivery of assigned projects, aligned with agreed timelines, quality standards, and cost targets, following formal project management methodology.
Stakeholder Management: Serve as the primary liaison between CelcomDigi stakeholders (product owners, business users), ZTE implementation teams, and any third‑party suppliers.
RFQ/RFP Support: Assist with preparation of RFQ/RFP responses and produce business justification proposals for project / change approvals
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