Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries, towing services and other service arrangements.
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We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
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Execute sales and marketing plan/activities to ensure that the company’s sales target is maximized.
Drive disease awareness among the HCPs, Allied HCPs, and other relevant multi-stake holders through daily engagement and education programs.
Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
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We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
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Manage and oversee collection activities for assigned customer accounts, in-depth analysis of customer payment behaviour, commercial arrangements, and dispute drivers to develop effective collection and resolution strategies.
Collaborate closely with customers, sales, and operations teams to resolve billing and credit issues, drive timely collections, and achieve DSO performance targets.
Compliance with credit policies and procedures to ensure alignment with business objectives, risk appetite, regulatory requirements, and industry best practices.
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Lead proactive technical specification and consultative selling efforts, targeting identified construction projects.
Develop and nurture early engagement with project stakeholders from design to construction phases.
Deliver technical presentations, seminars, and workshops to architects, consultants, engineers (AEC professionals), quantity surveyors (QS), and building owners.
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Plan, develop and execute strategic educational activities and partnerships with HCPs.
Champion Terumo product knowledge relating it to latest clinical guideline/recommendations and market situation, to provide consultation to HCPs, distributors, and customers.
Provide and align education activities with sales personnel to achieve KPI and sales goal.
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For assigned products and programs execute supply chain programs that support delivery, reduce supply risk, reduce costs, and optimize cash flow
Attend production meetings, represent shortages to internal and external stakeholders.
Trouble shoots and diagnoses and resolves root causes and corrective actions for misalignments such as, planning errors, unplanned demand, ECO implementation, item attribute and external supply related constraints.
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Oversee all inbound material receiving activities to ensure the accuracy, completeness, and condition of materials received from both local and overseas suppliers.
Ensure all receiving-related documentation (e.g., Goods Receipt Notes, staffing tally reports, delivery documents, and other warehouse records) is completed accurately and complies with company procedures and quality standards.
Maintain an effective inventory control system by ensuring timely and accurate recording of all inventory transactions (receipts, issues, transfers, and adjustments) to provide real-time inventory accuracy.
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Lead proactive technical specification and consultative selling efforts, targeting identified construction projects.
Develop and nurture early engagement with project stakeholders from design to construction phases.
Deliver technical presentations, seminars, and workshops to architects, consultants, engineers (AEC professionals), quantity surveyors (QS), and building owners.
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For assigned products and programs execute supply chain programs that support delivery, reduce supply risk, reduce costs, and optimize cash flow
Attend production meetings, represent shortages to internal and external stakeholders.
Trouble shoots and diagnoses and resolves root causes and corrective actions for misalignments such as, planning errors, unplanned demand, ECO implementation, item attribute and external supply related constraints.
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A first point of contact for employees & managers who provides leadership, coaching and support for individual employee needs & HR processes.
Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy.
A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.
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Design and implement CRM-driven campaigns, including app push notifications and email marketing (EDM), using marketing tools tailored to new/existing market preferences.
Execute day-to-day operations on dedicated CDP (customer data platform) platforms, including segmentation, customer journeys, journey testing and troubleshooting.
Utilize CDP capabilities to personalize customer experiences across different channels. Implement targeting strategies to deliver the right message to the right audience at the right time.
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Trade & Channel Programme Ownership: Plan, propose and execute trade and channel marketing program aligned to channel strategy, product priorities and partner needs.
Demand Creation & Partner Activation: Design initiatives that stimulate partner participation, product enquiry, trial and sell-through, supporting sales engagement and pipeline creation.
Loyalty & Partner Engagement Program: Own the design and management of loyalty and partner engagement and contract program.
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Perform the quarter-end, and year-end accounts close and ensure the accuracy of all general accounting entries in accordance with IFRS accounting standards.
Support and ensure the timely submission of statutory reporting, corporate tax, indirect taxes (VAT/GST/WHT) and annual return.
Prepare and analyse quarterly reporting packs to ensure accurate reporting.
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