Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times...
Commercial Acumen: Practical understanding of sales administration, commercial processes and workflows, commercial reporting, and basic trade/retail dynamics.
Systems & Data Literacy: Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data tracking) and familiarity with collaboration platforms (SharePoint, MS Teams).
Organisational Agility: Highly structured with the ability to manage competing priorities, track multiple commercial deliverables simultaneously, and maintain high accuracy under pressure....
Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements...
We're looking for a Finance Senior Executive to manage the full spectrum of accounting and finance functions, including full set accounts, financial reporting, cash flow, budgeting, and statutory compliance.
If you have experience in full set accounting and enjoy working in a fast-paced environment, we'd love to hear from you.
Manage full set accounts and ensure timely, accurate financial reporting....
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence....
Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies....
Fully understand the HR systems’ structure, architecture and infrastructure, provide and lead deep technical solutioning at all-time.
Manage the day-to-day operations of the HRIS and ensure all defined tasks are executed on-time and completely. Review and resolve HRIS related issues with root cause analysis if required.
Primary liaison person between the HR departments, IM, ICT, ISMS, and vendors to troubleshoot issues and automate processes. Collaborate with related technical teams to coordinate application management support and interface matters....
We’re looking for a proactive, people-focused and organised HR & Administrative professional to join our team.
In this role, you’ll be responsible for supporting and managing day-to-day HR operations including employee administration, payroll coordination, statutory matters, staff training and employee engagement activities.
This is a great opportunity for someone looking to grow their HR career within an ICT company while gaining hands-on experience across a wide range of human resources and administrative functions. If you’re eager to learn and make a positive impact on our workplace, we’d love to hear from you!