Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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In conjunction with the business strategy, identify, to deliver existing or new markets to grow the business. Ensure feasibility and successful delivery of products or services
This role supports SGS Malaysia’s new services in data centre infrastructure building, where customers require third-party commissioning witness and verification, commissioning agent and quality assurance support.
The position is expected to strengthen SGS Malaysia’s commercial presence within the data centre, building infrastructure, factory and construction ecosystem, including developers, contractors, consultants and end users.
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Property Operations: Managing day-to-day operations of properties, including resident relations, collection of maintenance and sinking fund, property maintenance, landscape, cleaning service, pest control and security. To ensure that properties are well-maintained, operational, and comply with local regulations. Ensure the management and maintenance of buildings and common property is strictly in accordance to SMA 2013 (Act 757).
Resident Management: Managing resident relations and addressing resident inquiries, concerns, and complaints in a prompt and professional manner. This includes addressing maintenance requests, and resolving any resident-related issues.
Collection and Financial Management: Managing collection of maintenance and sinking fund processes. To work closely with the accounting department to maintain financial records, track income and expenses, and prepare financial reports.
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If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Serve as the primary point of contact for assigned key accounts, building and maintaining strong, long-term client relationships that drive customer satisfaction and retention
Conduct regular business reviews to monitor account performance and proactively identify and pursue opportunities for growth
Lead, coach, and provide strategic guidance to the General Trade (GT) sales team, monitoring performance and motivating team members to consistently meet or exceed sales targets
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
High school diploma or GED; 2 years experience in the housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
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Represent and market the company's product and services to international Market / East Malaysia Market.
Monitor market trends and identify new business development opportunities to support the revenue growth.
Actively participating sales activities and work closely with internal stakeholders to develop new initiatives to drive sales growth and support business expansion.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...