Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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To provide legal support to the Group’s divisions and subsidiaries by conducting research, drafting and reviewing of legal documents, with the aim of safeguarding the Group’s business interests and ensuring due compliance with applicable laws and regulations.
Facilitate stakeholder workshops, interviews, and discovery sessions to identify business challenges, operational inefficiencies, and digital opportunities.
Gather, analyse, document, and validate business requirements, functional requirements, and user stories.
Support business process mapping and gap analysis activities to improve operational effectiveness.
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Candidates should possess skills in New Business Development and Lead Generation to identify prospects, build pipelines, and secure new clients.
Candidates should possess Business acumen and Account Management skills to understand customer needs, manage key account and drive long-term partnerships.
Candidates should possess strong Communication skills, including clear verbal and written communication, presentation, and negotiation abilities.
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Responsible for general accounting and financial reporting and taxation of the company.
Responsible for all financial reports and related schedules, ensuring all are prepared in accordance with the prevailing accounting standards, group policies and authorities, legal and tax compliances.
To produce the high-quality report and meet periodic, monthly, quarterly, and year-end financial reporting deadlines.
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Manage international shipment by liaising with freight forwarders and hauliers for cargo readiness and shipment schedules.
Interface with internal/external freight forwarders, logistics providers, customs brokers, and other functional areas to coordinate incoming and outgoing shipment.
Well versed in Import/Export documentation and declaration of K1, K2,K3, K4, K8, K9
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Multi Cargo Express Sdn Bhd is a total logistics provider that integrates information technology systems to offer flexible total logistic solutions. With services including sea and air freight consolidation and forwarding, inland transportation services, container haulage, warehousing and distribution, project logistics management, custom clearance, cargo insurance, and other value-added logistics services. With over 35 years of logistics experience, a fleet of various vehicles, and an extensive global agency network, we aim to fulfill all your shipping needs.
As a Marketing Executive, you will have to develop new customers and maintain a high level of sales achievement, implement sales strategies and plans.
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Design, implement, and optimise manufacturing processes to improve productivity, efficiency, and overall operational performance.
Analyse production processes, equipment, and performance data to identify improvement opportunities and implement effective solutions.
Work closely with Production and relevant operational departments to improve process efficiency, reduce defects, minimise operational costs, and maximise output.
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Prepare and submit weekly, monthly and ad-hoc inventory reports accurately and on time.
Conduct monthly inventory cycle counts together with the Store and Production teams, investigate discrepancies and ensure necessary adjustments are made.
Monitor and analyse scrap movement and costs, and prepare accurate weekly and monthly scrap reports.
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Develop, prepare, and monitor project schedules to ensure timely completion
Continuously monitor project timelines, making necessary adjustments to keep projects on track and ensure adherence to deadlines
Plan and execute project activities, including sourcing suppliers and procuring items, to ensure alignment with predefined objectives for time, cost, and quality
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Preferably minimum 3-5 years work experience as a HR generalist
This position is open to seasoned HR Execs who are looking for a step-up and the position is open to being considered for Asst HR Manager if highly qualified.