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As a Network Security Engineer (Firewall) you will work in a team focused on network-security related services. The primary focus of a network-security engineer is technical.
You would be responsible for implementing and operating network-security related services together with other members of your team. These tasks include security policy implementation on firewall devices, lifecycle-management, participation in firewall upgrades and changes related to the infrastructure.
Administration of Firewall, Site to Site VPN and SSL Interception environment
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Act as level 1 & level 2 Analyst for all security-related events, alerts, and incidents
Be responsible to monitor, analyse, triage, and escalate security incidents as part of 24x7x365 security operations
Provide first and second line response to security incidents (malware infections, unauthorized access, malicious codes/emails, Distributed Denial of Service (DDoS) attacks)
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Lead review team in low complexity/routine assignments/project task to achieve GCA objectives
Assist immediate superior in managing review responsibilities of mid-size/complexity assignments/project tasks/ special reviews/ business advisory review to achieve GCA’s objectives
Assist/lead in planning and administration of review assignments to achieve review objectives
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Anticipating and identifying shortfalls in performance and taking appropriate remedial actions strategically.
Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.
Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction.
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Architect, administer, and optimize cloud infrastructure across various cloud platforms AWS, Microsoft Azure, and Google Cloud Platform.
You will design, deploy, and maintain API integrations, webhooks, and workflow automations that reduce manual effort and improve operational efficiency.
You will drive infrastructure-as-code adoption using tools such as Terraform and Ansible etc.
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Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.
Participate in a cross-functional team in order to be able to perform all the tasks required to deliver the relevant products, services, processes and systems
Product portfolio management and control, implementation and further development of one or more products, services, processes and/or systems throughout the entire lifecycle in a team, taking into account quality standards.
Development and implementation of digital strategies, ensuring the core infrastructure of products, services, processes and systems, consistent introduction of innovative technologies, and development and expansion of the use of digital channels
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Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
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Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.
Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.
System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada.
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You are currently enrolled in Bachelor's / Master's studies in Information Technology / Software Engineering / Data Science / Computer Engineering, or related fields
Your strategic approach and good problem-solving skills are paired with proactiveness and a hands-on mentality
You have strong communication skills and interpersonal skills and you are fluent in written and spoken English
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Resolve end user requests or problems at sites in the areas of desktop, laptop, servers hardware, network, firewalls, system infrastructure, and other peripherals or related applications
WAN / LAN administration and maintenance of windows servers, configure and administer associated applications and services
Maintain network equipment such as firewall, routers, switches, IDS, load balancer, DHCP, DNS and remote access services for global offices
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Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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