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Ict Technical Support Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 172 jobs results for
"ict technical support"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
6 days ago
Undisclosed
KL City
- At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
- As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
- You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...
Posted
6 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
6 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
6 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
11 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
- Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
- Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...
Posted
25 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
24 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
24 days ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
24 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
17 days ago
MYR2,600 - MYR3,200 Per Month
KL City
- Source, evaluate, and recommend software solutions based on business requirements.
- Install, configure, and test software applications and system components.
- Set up user accounts, permissions, and access controls. ...
Posted
a month ago
Undisclosed
KL City
- Technical Support & Troubleshooting:
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
3 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
3 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Provide fast, effective walk-up, desk-side, and remote technical support to internal employees.
- Manage, diagnose, and resolve Tier 1 incidents and service requests within agreed SLA timeframes using an ITSM platform (e.g., ServiceNow).
- Perform root-cause analysis for recurring issues and contribute to overall Problem Management efforts. ...
Posted
3 days ago
Undisclosed
KL City
- Collaborate with the APAC IT Support team to resolve technical issues and support business operations.
- Serve as the first point of contact for users seeking IT assistance across the Global region.
- Diagnose and troubleshoot hardware, software, network, email, and system-related issues. ...
Posted
4 days ago
Undisclosed
KL City
- Provide end-user support for hardware and software issues, helping resolve productivity challenges.
- Maintain and troubleshoot issues related to hardware, software, and network connectivity.
- Serve as the main point of contact for helpdesk requests and provide timely resolutions. ...
Posted
4 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
5 days ago
Undisclosed
KL City
- Build and maintain complex Excel workbooks — pivot tables, dashboards, and automated
- reports for management and department heads
- Extract, transform, and load (ETL) data from MySQL databases into Excel for analysis and ...
Posted
5 days ago
Undisclosed
KL City
- Act as the first point of contact for IT incidents and service requests across the APAC region.
- Deliver prompt, professional, and customer-focused support through approved support channels.
- Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
6 days ago
Undisclosed
KL City
- Desirable
- •Exposure to SaaS ERP transformations, migrations, or major ERP implementation programs.
- •Power Platform experience (Power Automate/Power Apps) and/or Power BI, SQL, data warehouse concepts, or relevant ERP reporting tools. ...
Posted
6 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
6 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
7 days ago
Undisclosed
KL City
- Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.
- Basic System & Endpoint Management: Perform routine endpoint monitoring, patch management, software installations, and device onboardings/offboardings using NinjaOne RMM.
- Troubleshooting: Diagnose and resolve common Level 1 IT issues, including Windows/macOS OS glitches, password resets, Microsoft 365/Google Workspace account issues, network connectivity, and basic printer/peripheral setups. ...
Posted
7 days ago
Undisclosed
KL City
- Experience Required : 3–5 Years
- Department : Digital Workplace
- Administer and maintain Microsoft Intune for Windows, macOS, iOS, and Android device management. ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
9 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
10 days ago
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