To attend to tenants’ complaints and to answer all enquiries professionally and tactfully;
To maintain the operations of all mechanical and electrical installations including operation of the standby generator and air conditioning systems in the building in accordance with the requirements of the relevant authorities;
To supervise the maintenance contractors appointed in the building;
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Serve smiles and a mouthwatering mix of fusion eats from Velvet Cinema, blending Western and Local Delights to keep our guests fueled and happy including Velvet signature cocktails & mocktails.
Deliver excellent customer service that turns a regular dining and movie day into a memorable experience.
Maintain cleanliness and hygiene at the outlet (because a clean space = happy customers!).
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Process and administer policy servicing queries, transactions and follow ups including change of personal details, premium arrears, reinstatements, reductions, cancellations, policy withdrawals, surrenders, dealing/switching instructions, and generating valuations and reports
Accurately capture and update all policy details in internal systems, trackers and CRM, ensuring data integrity and consistency across systems
Review and validate servicing requests before submission to product providers, ensuring all information is accurate and correct
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Develop regulatory strategies and submission plans of new products, including expansion of existing product portfolio into new territories (ensure timely and smooth product launches according to marketing plans).
Act as an advisor to company management on regulatory and legislative requirements of new territories and if necessary, to manage third-party regulatory service providers to ensure services rendered are as agreed according to existing agreements in place.
Keep abreast with new or changing regulations and coordinate with internal and external stakeholders to develop strategies to address changes in product/ operations/ testing requirements, while ensuring minimal or no disruption to stock supply.
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Lead and supervise the daily operations of the Sushi Department.
Prepare a wide variety of sushi, sashimi, maki, nigiri, rice bowls and other Japanese cuisine in accordance with company recipes and quality standards.
Ensure all sushi and Japanese food products are prepared fresh, hygienically and presented attractively.
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The Hyatt House Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt House is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
Lifeguard contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
Lifeguard creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the guest rooms as assigned. Previous cleaning experience as well as the ability to communicate well with guests required.
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Design and develop mechanical and electrical systems for construction projects, ensuring compliance with Malaysian building codes and international standards
Prepare detailed M&E drawings, specifications, and technical documentation for project teams and contractors
Coordinate with architects, structural engineers, and other stakeholders to integrate M&E systems seamlessly into project designs
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