Direct CMS Translation & Localisation: Translate website copy, product/service descriptions, blog articles, forms, and call-to-action (CTA) buttons directly within the web system (CMS).
Coordinate and collect information from various functional teams, including Record-to-Report, Record-to-Payment, Order-to-Cash, warehouse operations, business analytics, and local stakeholders to support external statutory audits.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;