Deliver expert advisory services aligned with multiple cybersecurity frameworks and international standards to enhance organizational security.
Continuously identify and address gaps within cybersecurity advisory processes, systems and compliance mechanisms (such as the Digital Cybersecurity Checklist (DCC) and related security dashboards)
Participate actively in the design and evaluation of security technical solutions, collaborating closely with strategy, planning, architecture and solution teams
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Translate application storyboards and use cases into functional applications.
Design, build, and maintain efficient, reusable, and reliable Java code.
Work with other members of a planning team to develop a prototype plan for an enterprise system that including what key features system users require in the system as well as integration strategies to update existing systems that will transition into the new system build down the road.
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Leads RMA operations for equipments such as UPS, PDUs and batteries, and ensuring timely processing, proper troubleshooting, coordinated repairs if required, and quality assurance to deliver dependable customer support and system reliability
Manage end-to-end RMA processes, including receiving, logging, tracking, and dispatching returned equipment back to ASP warehouse
Work closely with ASP on managing RMA cases and technical issues
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Lead and manage a team of technical personnel, including Team Leaders, Field Service Engineers and Technical Customer Service Coordinator ensuring effective service coverage across Malaysia.
Mentor and coach Team Leaders to strengthen technical capabilities, leadership skills, and the effective resolution of technical issues and customer complaints.
Oversee Malaysia technical service operations, ensuring timely response, continuous improvement of high customer service standards, and excellent customer satisfaction.
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Service Engineer is responsible for providing the company's after-sales technical and services supports. Provide technical advices, recommend scheduled overhauls, life cycle parts replacement. Assist in product roll-out and start-up, maintain current equipment and resolve faults as required. Ensure 24x7 standby services through a rotational duty schedule. May provide supports in a pre-sale through post-sale capacity. Product include but not limtied to transformer, medium voltage switchgear, Ring-Main-Unit (RMU), Air-Circuit-Breaker (ACB)
Responsible for technical and administrative support activities including installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, engineering change upgrades, etc
Ensures adequate records and systems are maintained. Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention
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-To prepare and develop marketing plan for the designated products, agencies and principals in line with the Company’s as well as the Principals’ objectives
- To constantly develop and recommend appropriate sales, advertising and promotional activities for designated product lines, agencies or Principals.
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Execute IT audit assignments in accordance with the annual audit plan, covering areas such as IT governance, information security, cybersecurity, IT operations & infrastructure, application controls, compliance review, IT projects, emerging technologies and system related investigation, as well as any other audit work undertaken by GIAD.
Review and evaluate the adequacy and effectiveness of IT controls, risk management processes, and governance practices to provide assurance to the Audit Committee, Board of Directors and Senior Management on the integrity and reliability of the Group’s IT control environment.
Assess compliance with internal policies, regulatory requirements and professional standards (e.g. ISO 27001, NIST, COBIT).
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