To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
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Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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We are looking for an IT Intern to support our digital agency’s technical operations. You will work closely with the operations and development teams to maintain hardware, manage software deployments, and ensure day-to-day technical stability for our creative and account teams.