Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party’s specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance records.
Responsible in promoting & completing the sales of insurance product to customers;
Responsible to achieve the target sales of insurance product as set by the management;
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When a claim is filed, you will make sure to collect relevant and detail-orientated information from the customer and registration the claim in ACT (claim tool) to secure the availability of relevant data.
You will collaborate with other knowledgeable task owners who provide valuable insights and actions necessary for the actual claim.
You will follow up and make sure that claims are handled and closed as quickly as possible with all necessary corrective action, keeping our customers informed, and handle all administrative tasks involving the claim.
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